Contact Top Vapes UAE
Get in touch with Dubai's premier vape store. We're here to help with orders, product advice, and any questions you may have.
Contact Information
Address
Floor G, MBK Tower
Business Bay
Dubai, United Arab Emirates
Phone Number
+971 50 787 1327
Call or WhatsApp for immediate assistance
topsvapesuae@gmail.com
For general inquiries and business matters
Business Hours
Sunday - Thursday
10:00 AM - 10:00 PM
Friday
10:00 AM - 10:00 PM
Saturday
10:00 AM - 10:00 PM
Contact via WhatsApp
Fastest Response
Get instant replies on WhatsApp for orders, product questions, and support.
Order Processing
Place orders, track deliveries, and get order updates directly on WhatsApp.
Product Advice
Get personalized recommendations from our vaping experts.
Average response time: 2-5 minutes during business hours
We're located in Business Bay, Dubai. Visit our store or use our fast delivery service.
Contact FAQs
Common questions about contacting Top Vapes UAE
What's the fastest way to contact you?
WhatsApp is the fastest way to reach us. We respond within 2-5 minutes during business hours (10 AM - 10 PM). For urgent matters like order changes or delivery issues, always use WhatsApp.
Can I visit your store directly?
Yes! Our store is located at Floor G, MBK Tower in Business Bay, Dubai. We're open Sunday to Saturday from 10:00 AM to 10:00 PM. Please bring valid ID (must be 18+) for age verification when visiting.
What should I include when contacting you on WhatsApp?
For orders: Include product names/links, quantities, and delivery address. For questions: Be specific about what you need help with. For issues: Include order details and photos if applicable. Always include your name for better service.
Do you respond to emails?
Yes, we respond to emails within 24 hours. However, for faster service, use WhatsApp. Emails are best for non-urgent inquiries, business matters, or detailed questions that don't require immediate response.
What are your response times?
WhatsApp: 2-5 minutes during business hours. Phone calls: Immediate if available, otherwise we'll call back within 30 minutes. Email: Within 24 hours. Messages outside business hours (10 PM - 10 AM) will be answered the next morning.
Can I get product recommendations via WhatsApp?
Absolutely! Our experts are available on WhatsApp to provide personalized recommendations. Tell us what you're looking for (flavor preferences, device type, experience level) and we'll suggest the perfect products for you.